Randolph Standard Bank Asset and Vehicle Finance has to be the most useless department of its kind we have ever dealt with.
When I financed my first car, I borrowed the money from a friend and paid him back within a year. The second car I financed through ABSA. The third was a cash deal, and the fourth was another borrow deal from someone, whom I paid back over two years. In every single one of my cases, the car was financed within two days of me wanting it.
My better half has just spent more than a week organising finance through Standard Bank, despite them offering him a preferential rate below prime two weeks ago (amended last Monday).
The woman at Standard Bank has been utterly useless in her communication skills, and her capacity for responsibility appears to be lower than a shallow pond in the middle of the Sahara desert in the middle of summer during a ten-year drought.
I may be exaggerating about the responsibility and aiming too high.
Hopefully, 11 days after the fact, we might be sorted out today, never mind having messed around the seller.
Needless to say, this is not the bank I work for.