Randolph “Greetings
You really are a bunch of monkeys there. I was forced to find alternative bandwidth today because you cut me off before the actual end of the month, which is 12 hours from the time I am writing this. This after I asked you in September to cancel my contract on 1 October, but it took you a month to respond. This after I asked you in July (and again in August) to merge my three accounts into one, and sell me more bandwidth. You see, at that stage, I was wanting to pay you more. But thanks to this ridiculous mess, I no longer want to have anything to do with you.
Saying ‘sorry’ won’t fix it. You need to fire everyone I dealt with. That will make me feel that you take your business seriously.
Until then, rest assured that I will tell everyone I know that Branded Internet’s account management is up (down?) there with Sentech in terms of incompetence and slow response. This includes all the people I know in the media industry.
Regards
Randolph Potter”