The end of the month … My esteemed insurance company chose to pay me out what they call the “retail” value of the car, which ended up being R10 000 less than what I paid (over 20% of the value of the car).

Also, R2 000 additional for the radio which has not been forthcoming, and I’m out of pocket a sizeable amount.

They refuse to acknowledge that their valuation system has no bearing on reality, so basically, this is a big UP YOURS to Dial Direct.

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